With the rapid development of society, more and more service industries, such as the medical beauty service industry and the catering service industry, have innovatively introduced service sales mini-programs through new Internet technologies such as AI, big data, to effectively improve privatized traffic of the store, the development of a larger Internet customer base, and the improvement of operating efficiency.
Our company has introduced the Guangzhou MallPraise service sales applet to provide background structure design for various service industries, integrating sales system, commission management, sales management and customer service system to create a new generation of professional services that meet the needs of the service sales industry in the digital age. Mini program solutions help to realize the digital operation organization of the services and sales industry, and help enterprises to achieve an one-stop marketing management through omni-channel and all-round assistance.
Through the applet, merchants can sell services and products to anyone, anywhere, at anytime. It is more convenient and fast to use, and can be attached to many high-traffic platforms. Achieving a motto of lowering costs and enhancing efficiency.
Effective promotion and easy operation can increase the pertinence and certainty of service sales through built-in tools to create, execute and analyze digital marketing activities, and make accurate analysis of potential customers with the help of service platforms and data analysis systems, which is more conducive to finding new customers and target customers. To seize business opportunities in the market.
Make data simple. Through data analysis, each merchant is provided with an exclusive data window to help them make data decisions, growth, operation, supply chain, financial management, etc. Improve operating efficiency.
Provide high-quality background services. Professional customer service will accompany you intimately, answer your questions, guide the whole process of the new store launch, and provide customized services for your personal needs. At the same time, the platform also provides decoration, photography and agency operation services. You can also learn about industry product trends in the merchant community and communicate and share with other merchants.
First of all, you need to think about an applet account. This account is very important and is the key to logging in to the applet. Then follow the registration guidelines, select the registration type, fill in all the information and submit it. After the registration is complete, log in again, choose a template that suits your industry style, complete the store design plan one by one, upload products and services, and then you will have your own applet. Guangzhou MallPraise will have corresponding different fees and functions according to the type of registration. Personal Mini Programs are free, with relatively few functions.
Enterprises need to pay enterprise certification fees. The development and design fees are not fixed, which are determined by factors such as the complexity of functions, development cycle and development difficulty, but compared with other service sales, the suppliers of Mini Program solutions are much more affordable, and customers can choose with peace of mind.
Our services and sales mini program solution, providing one-stop shop opening, marketing and management services for enterprises, in order to provide the most trusted and professional services, through continuous optimization of business processes and user experience, comprehensively improve the core of enterprises and merchants Competitiveness. At present, with rich industry insights and large and medium-sized customer service experience, it has won the favor of multi-level enterprises and merchants.
Point-of-sale systems help businesses conduct transactions with their customers, primarily for purchases and payments. More sophisticated POS systems can also schedule appointments, manage inventory, staff, marketing, loyalty programs, e-commerce, analytic insights and more.
POS systems have come a long way since they were created to help businesses accept payments digitally. Businesses of all sizes use them to simplify and speed up transactions. It is not until recent years, they have integrated themselves into syncing with not only sales, but also services industries.
Like most digital solutions, these systems often come with features that offer insights into customers’ buying habits and can help you run your business more efficiently. Most sync with your accounting and inventory management systems, and now we have also added appointment scheduling system function, fitting the POS system into customer services industry, allowing you to further automate time-consuming tasks.
A POS system helps businesses conduct transactions and act also as a free booking app with their customers in real time. At the most basic level, these transactions primarily cover purchases and payments, but today’s POS systems offer much more. They help you run your business with capabilities such as a free appointment scheduling software, managing loyalty programs, inventory, staff, marketing, e-commerce and more.
They can also offer powerful data analytics that will help you grow your business. They can provide real-time insights on sales trends, customer behaviour, staff performance and much more. This can save you a lot of time and eliminate guesswork.
POS systems are gradually taking over from cash registers, connecting to other parts of the business and offering more features, such as invoicing and customer management. They allow businesses to integrate customers’digital payments into the overall business.
While traditional retailers are the most common users, there are POS systems for virtually any type of business across most industries, including sales and services.
There are numerous examples of POS systems:
1. Restaurants can use POS systems to take reservations, manage tables and for take-out and delivery orders. They can enable an interactive menu experience for customers and instantly communicate orders to digital displays in the kitchen.
2. Spas, health clinics and beauty salons use a POS that allows customers to schedule appointments online with their favourite staff member, enable the spa to bundle services and offer packages, sell and accept gift cards, manage multiple spa locations, schedule staff and much more.
3. Mechanics, dry cleaners and other service-based businesses use a POS system to manage parts, labour for repairs, supplies, shop capacity and staff.
It's important to find a POS system that is well suited to your business and industry.
At the outset, most sole proprietors will find that a basic POS application with a payment processor that connects to their smartphone or tablet is sufficient for their needs.
However, to help your business grow, you may consider a system with more sophisticated features. A POS system combined with CRM system can help you with:
1. gathering data to better understand your customers (including previous purchases)
2. reporting and analytics
3. offering a membership or customer loyalty program
4. customer relationship marketing
5. sending digital invoices and receipts
6. saving payment method details (for e-commerce)
7. collecting employee time sheets and distributing commissions and tips
8. providing an omnichannel retail experience for customers for both online and brick-and-mortar operations
9. managing your accounting records
Customer experience and data gathering go hand in hand. POS systems provide valuable insights to pave the way for a smooth customer service journey. They are critical tools for every type of business.
Are there services you'd like to provide but lack the digital systems to deliver? Or maybe you're not sure what your customers would want but you're open to exploring possibilities.
Think carefully about the customer experience you currently provide—and the one you aspire to.
1. How are my customers expecting to interact with me? Do I fulfil those expectations?
2. What is the customer journey and experience like?
3. Are there bottlenecks or pain points? Where are they?
4. Would my customers prefer a more personalized service?
5. How can I make their buying and shopping experience more convenient and enjoyable?
Once you've answered these questions and mapped out exactly how you want to serve your customers, you'll be clearer about the features you're looking for in a POS system. Make a list of the must-have and nice-to-have features so you can find a system that best suits your needs.
